![]() Claims will be processed as quickly as possible.Ĭardholders can also take proactive steps to protect themselves against fraud. Card recipients can report suspected fraud by contacting Money Network, the program manager for the MCTR Card program, at 1.800.240.0223. The card will be deactivated to prevent anyone from using it, and a new replacement card will be sent to you.A: Money Network takes all claims of fraud seriously and will investigate each claim reported on an individual basis. For help, you can call customer service at 1-80. The good news is if you did discard or lose yours, the government says it can be replaced. So look for the envelope that comes in the mail from “Money Network Cardholder Services.” There has been very little publicity about these cards, but they were mailed out last month and arrived all over town. So most would think as I did that mail sent by a largely unknown cardholder services is junk mail. Many people would expect such a payment to arrive as a government check or sent by direct deposit into their bank account. It turns out that some four million Americans will receive a COVID 19 stimulus check in the form of a prepaid debit card or a check. When I registered online, I learned the card contained several hundred dollars – found money, which I almost had thrown away! I was told I can use my EIP card to buy groceries at stores, make purchases online, get cash from an ATM, or simply transfer the funds to my bank account. I quickly rescued the debit card from the scrap heap, and read the instructions again. Then one day last week came another envelope, this from the US Treasury Department, and an enclosed letter with that scribbled signature that the man who sits in the White House uses, telling me he would send me a card with some money on it to help get through this current fiscal crisis. And there it sat, unattended but not thrown away, for about two weeks. Still skeptical, I left it in a pile of other “get around-to-it” mail and message items that relentlessly pile up on the dining room table. Now that you’ve received your Card, here’s how to activate and start using it.” ![]() The EIP Card is sponsored by the US Treasury Department’s Bureau of the Fiscal Service as part of the US Debit Card Program. The attached flyer said the card was my own personal “EIP” – my Economic Impact Payment Card – “containing the money you are receiving as a result of the coronavirus aid, relief, and economic security act (CARES Act). For one thing, most of the junk mailings involve credit cards, but this was a “debit” card, and “debit” in the name usually means there’s money sitting on the card. My first impulse was to throw it away, but something about it suggested that I should hang onto it and do some checking. ![]() On the back was the logo of something I did not recognize, the logo of “MetaBank” from the Money Network. I usually pitch ‘em, but this time I opened it and found inside a Visa debit card in my name and a 16-digit account number. It looked like one of the typical junk credit card offers that come in the mail with some frequency. A piece of mail addressed to me that arrived a couple of weeks ago bore a return address from something called the “Money Network Cardholder Services.”
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